all our services under one roof
Our mission
Our mission is to work in tandem with clients to provide first class, outsourced solutions, to support every facet of the business. To demonstrate how our model will enhance your organisation and drive profitability helping you to focus on core activities and strategic tasks.
Key benefits of using I-Tel
Wide range of products and services available
Customised to your exact requirements
Focused on saving you time, money, and resource
A strategic relationship, to support your objectives.
Our vision
Our aim is to become the UK’s leading outsourced solutions provider, a unique proposition which is seen as a template for organisations trying to compete in an ever changing, dynamic marketplace. Driving savings and creating a competitive advantage.
Our values
I-Tel is committed to upholding core values across the business and in our relationships with clients, partners and suppliers. We endeavour to install these values wherever I-Tel is represented.
Reliable
Clients, colleagues and partners can count on us.
Accountable
We are responsible and ethical.
Creative
We think outside the box!
Collaborative
Working together is key to success.
Expeditious
We get things done properly and quickly.
Our story
From humble beginnings in 2005 I-Tel has been on quite a journey. Initially a cartridge re-manufacturing operation we grew to become a major supplier of multiple categories. Today we operate as an Indirect Procurement company offering products and services that cater for all operational requirements.
2021
Letter of appreciation from the Department of Health & Social Care
Signed by the secretary of state for health, Matt Hancock, this letter came as a result of correspondence from the leader of the house of commons Mr Jacob Rees-Mogg MP in relation to our Indirect Procurement solutions for efforts throughout the pandemic.
Great to have recognition from top level senior government officials.
2020
CIPS 2020 Excellence in procurement awards
I-Tel Group has been shortlisted as finalists in the CIPS 2020 Excellence in procurement awards under two categories:
- Procurement Consultancy Project of the Year
- Best Practice in Supply Chain Integration
2018
Built new offices & refurbished HQ
Our new offices include 1000 sq. ft for expansion of our procurement and sales support teams. In addition to refurbishment of our offices and meeting rooms, we also installed solar panels and LED lighting to reduce our environmental impact.
2018
Directors named in “35 under 35” UK awards
For professional excellence in the waste and recycling industry. www.35-under-35.com
2016
I-Tel MD elected chairman of UKCRA
Committed to the cartridge and recycling industry that the company was built on, it was a proud moment for our MD to be recognised through this election.
2016
I-Tel launches Single Source Solutions
A premium service designed to drive procurement efficiencies for medium to large scale businesses through consolidation, leveraging economies of scale with advanced level bespoke reporting.
2016
I-Tel celebrates 10 years in business
The company celebrated continued year-on-year growth over the decade. From small beginnings to an offering of over 7 million products, 300 global distributors and monthly cartridge recycling exceeding 10,000 units per month, it’s a proud milestone for the business.
2015
Appointed HP Partner Status
Dedicated account management and access to partner only pricing, deals and promotions with the trusted market leading technology provider.
2015
Invested heavily in back office infrastructure
To support the growth of the business and deliver better processes, we added several layers of automation and electronic links with our suppliers. The company was able expand its product listing to a vast range of IT and office products and to better serve its nationwide customer base.
2014
Earned ISO 14001 accreditation for sustainability certification
Committed to the environment, we extended our QMS to a Quality and Environmental Management System (QEMS). Audited and certified by SGS, governed by UKAS and recognised globally.
2013
Moved into new 5000 sq. ft purpose-built facility
Bringing everything together to encompass R&D, production, warehousing, distribution, sales and customer service.
2011
Reman Plus trade division was launched
Following our trade partners to extend their product ranges with their own brand of high quality remanufactured cartridges and support services. www.remanplus.co.uk
2010
ISO 9001 certification
Audited and certified by SGS, governed by UKAS and recognised globally for the successful implantation, management and ongoing development of our quality management system (QMS).
2008
New offices to serve customers nationwide
Sales and customers services were located at Caspian Point Cardiff Bay whilst production was increased in our manufacturing unit to 1,500 sq. ft. through a mezzanine floor install.
2006
Move into 1,000 sq. ft. manufacturing unit
With the business incorporated, the company invested in the expansion of our production to cope with increased demand of our recycled products. Distribution was initially local, in the South Wales area.
2005
Home Start-up
Our directors started R&D, production and then sales of remanufactured printer cartridges from their home and garage.
More than a supplier
I-Tel acts as a valuable partner for your business, providing a cost-effective way of procuring business products and services while freeing up time and resources for team members.
We offer options to fully integrate with our clients’ internal systems, allowing complete efficiency and a substantial reduction in administration costs.
Our invaluable data reports give decision makers a clearer picture of their origination spends, allowing them to make informed choices thanks to I-Tel’s bespoke management and reporting services.
Book a discovery call to find out more
Our people
I-Tel is a people-centric organisation that places an emphasis on developing the brilliant and talented teams that drive the company’s success.
Our leadership team brings with it a diverse range of experience and is committed to quality, innovation and excellence to drive success.
Real results that are built to last
On average, companies that work with I-Tel cut costs by 15% in the first month and they continue to make savings throughout the lifetime of the agreement.
Working with I-Tel is a pleasure.”
Have a question for us?
We’d welcome the opportunity to answer any questions you may have and to demonstrate how we can support your care organisation
