Drive efficiency,
save money,
it's what we do

At I-Tel Group, we offer a wide range of products and services tailored to support core business functions. Our unique operational solutions are designed to meet the needs of organisations with large workforces, helping you increase efficiencies and save money with guaranteed results.

Key benefits of using I-Tel Group

We have a wide range of products and services available

Customisable services to meet your exact requirements

We’re focused on saving you time, money, and resources

We build strategic relationships that support your objectives.

What we do

I-Tel Group provides comprehensive products, services, and systems to support businesses like yours. We focus on understanding your specific needs, challenges, and goals to deliver tailored and impactful solutions. With our expertise, experience, and robust resources, we empower your organisation to achieve optimal performance.

Our diverse portfolio of products and services covers essential business functions, offering turnkey access to facilities management, procurement, production, warehousing, logistics, and more. We customise our offerings to meet your organisation’s unique requirements, ensuring effective day-to-day operations and streamlined business management.

What sets us apart is our unwavering commitment to exceptional customer service. We go above and beyond to provide responsive and attentive support, delivering a concierge-style experience that exceeds expectations. Our aim is to create value and enhance convenience, enabling your teams to stay focused on your core mission and gain a competitive advantage.

Choose I-Tel Group as your trusted partner to unlock operational efficiencies, achieve cost savings and drive success for your business.

How we do it

As indirect procurement specialists, we source goods and services for internal business use, also known as GNFR (goods not for resale). Our expertise goes beyond traditional procurement as we directly supply a diverse range of products and services to support businesses. To ensure seamless operations, we have invested in developing a robust back-office system infrastructure.

This infrastructure serves as the backbone of our operation, incorporating multiple layers of automation and benefiting from the expertise of our dedicated team. It allows us to effectively manage day-to-day needs and execute projects with efficiency. Supported by our extensive experience and strong supply chain, we deliver a comprehensive solution that stands out.

Our warehousing, production facility, and exceptional delivery team further enhance our operational suite, distinguishing us from the competition. When you partner with I-Tel Group, you gain access to a tailored solution that meets your specific needs. We are committed to delivering exceptional results and exceeding expectations, driving efficiency, savings, and success for your business.

Trust I-Tel Group as your reliable partner and experience our unwavering commitment to outstanding service, industry expertise, and a creative approach that delivers tangible benefits to your business.

Our values

I-Tel is committed to upholding core values across the business and in our relationships with clients, partners and suppliers. We endeavour to install these values wherever I-Telis represented.


Clients, colleagues and partners can count on us.


We are responsible and ethical.


We think outside of the box!


Working together is key to success.


We get things done properly and quickly.

Not just a supplier,
we're here to help

I-Tel acts as a valuable partner for your business, providing a cost-effective way of procuring business products and services while freeing up time and resources for team members.
We offer options to fully integrate with our clients’ internal systems, allowing complete efficiency and a substantial reduction in administration costs.
Our invaluable data reports give decision makers a clearer picture of their origination spends, allowing them to make informed choices thanks to I-Tel’s bespoke management and reporting services.
Why not book a discovery call to find out more.


I-Tel is a people-centric organisation that places an emphasis on developing the brilliant and talented teams that drive the company’s success. Our leadership team brings with it a diverse range of experience and is committed to quality, innovation and excellence to drive success.

Melvin Gauci, MD, I-Tel Group

Melvin Gauci

Managing Director
Andrew Plummer, Operations Director, I-Tel Group

Andrew Plummer

Operations director
Paul Keenan, Head of Client Services, I-Tel Group

Paul Keenan

Head of client services
Dee Sarikaya, Head of Marketing, I-Tel Group

Dee Sarikaya

Head of Marketing

Gareth Thompson

Legal & Compliance

Expert support

We have a broad range of expert consultants and external resources available to support the needs of our clients. All consultants are fully vetted and aligned to I-Tel’s values and vision, giving you access to an unrivalled pool of talent to support every part of your business.

Maximise efficiency, minimise cost

Utilise our back-office infrastructure for streamlined project management. Access our talent pool at discounted rates, leveraging proven expertise. Save time, save money, and focus on your core business activities.

Have questions for us?

We welcome the opportunity to answer any questions you may have and to demonstrate how we can support your organisation.

Gareth Shaw, I-Tel Group

Gareth Shaw

Senior Procurement Consultant

Gareth has over 19 years’ experience in commercial procurement contract management across both public and private sector. Holding senior positions at the Ministry of Justice and Turner and Townsend Gareth has overseen several multi million-pound contracts.
Guiding I-Tel in best practice and sustainability while offering practical solutions to steer our procurement team towards red tape reduction and compliant, efficient services.

Gareth Thompson

Legal & Compliance

Gareth is a qualified, senior commercial solicitor with 30 years’ experience. As counsel to the directors Gareth brings a wealth of experience to enhance I-Tel’s legal compliance and ensure supply chain legitimacy.
Overseeing all our commercial agreements and supporting the individual requirements of our clients, Gareth brings tremendous credibility to the whole organisation.
Dee Sarikaya, Head of Marketing, I-Tel Group

Dee Sarikaya

Head of Marketing

An impressive background with blue chip companies Dee is a former global B2B Commercial manager for Dyson. A proven track record in marketing and communications Dee is responsible for I-Tel’s client onboarding and messaging.
With huge experience in strategic international campaigns and working effectively in cross-functional teams Dee brings strong commercial acumen alongside an excellent ability to interact and influence at all levels.
Paul Keenan, Head of Client Services, I-Tel Group

Paul Keenan

Head of Client Services

Paul has over 30 years’ experience in B2B sales in both the public and private sector and heads up our client services division. Overseeing high value public and private sector contracts Paul has in depth knowledge of the industry.
Key contact to senior management and C suite clients with a problem solving, customer service excellence ideology.
Andrew Plummer, Operations Director, I-Tel Group

Andrew Plummer

Operation Director

A co-founder from the outset Andy has headed the operations team for I-Tel group. An engineer by trade Andy has a vast experience in manufacturing, logistics and warehousing.
Overseeing the day to day complexities of our hybrid model and ensuring all the individual parts function to produce the seamless highly efficient business model we see today.
Melvin Gauci, MD, I-Tel Group

Melvin Gauci

Managing Director

Managing Director and founding partner at I-Tel Group. Mel has been instrumental in transforming the business from a start-up cartridge manufacturing facility to an innovative forward thinking procurement company.
With 15 years at the helm and in depth knowledge of I.T. infrastructure and data analysis I-Tel Group is today one of the latest key players in the indirect procurement space.

I-Tel Time is a bespoke service that can be tailored to your specific business needs. In order for us to advise you on this service please let us know some business details and select the services you’re interesed in from the list.

Select services from the options below that you’re interesed in. This will help us find the most effective solutions for your business.
Specialist Services
Administration Services
Logistics Services
If you’d like to give us any further information that is relevant to your business please send us a message.