Yeo Valley is a family owned farming and dairy company based in Somerset, England. Famous for their yogurt and sustainability initiatives, they have grown from a husband and wife start up into a £300 million global brand. Employing over 1700 staff they produce 22% of the UK’s yogurt. Following a recommendation from procurement personnel of fortune 500 company SUEZ, in July 2018, Yeo Valley invited I-Tel to participate in a tender exercise for the supply of printer consumables.
I-Tel demonstrated its innovative remanufacturing process, and impressive failure rate statistics of less than 1% for its own branded products during a visit to I-Tel’s production facility. To bolster confidence, I-Tel included product guarantees and warrantees against printer damage along with free printer maintenance and recycling services as part of the agreement. I-Tel was successful with its bid with a 12-month contract initiated.
I-Tel delivered savings of 40% and a zero failure rate for the duration of the 12-month contract. This led to the agreement being extended twice and is still in operation today, 4 years on. The relationship remains strong and due to our performance, we have been invited to tender for other categories. Most recently we successfully bid for metal detectable safety products.
